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Communicating
in a Time of Crisis
Course Description:
A one-hour course designed for camp directors
and staff. Based on the popular books Crisis
Communications Weathering the Storm and
Risk Management Planning, this course covers
crisis identification, key messages, and
media communications. Learn how to prepare
in advance by developing a Crisis Response
Team and proper procedures for reporting
and responding to crises. CEUs available
for this course.
Length: 1 hour.
Requirements for Successful Completion: 70% or higher on multiple choice final
exam.
Learning Outcomes: Learners will be able to describe categories and kinds of
crises; the definition of key messages and their purpose as a goal of communication;
the best practices in discussing crises with parents, campers, staff, media,
and the public; the concept of a communication lockdown and when such an action
may be appropriate; and the importance of developing and utilizing a crisis response
team.
CEUs: 0.1
Price: $20 per person (no
group pricing)
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